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Preventing Frozen Water Services

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The Town of The Blue Mountains is reminding municipal water users of voluntary measures that can be taken to minimize the likelihood of experiencing frozen water pipes. Steady sub-zero temperatures can put uninsulated water services at risk, which could cause damage to your home or property. 

Please consider the following: 

  • Winterize outside faucets and ensure that outside water pipes/hose faucets are properly drained. 
  • Consider wrapping towels around pipes to provide insulation. There are also several products on the market that can be used by a licensed plumber to minimize the risk of frozen water pipes. 
  • Check your home for areas where water lines are in unheated areas (including basements, crawl spaces, attics, garages, under kitchen and bathroom cabinets, etc.). Areas adjacent to outside walls are most at risk. 
  • Leaving during the winter? Keep your thermostat set at 15 degrees or higher and have someone check your house regularly. 
  • Determine where your water shut off valve is located in your home and learn how to use it. Consider running your fixtures at a very slight trickle or consider flushing your taps for 3-4 minutes several times a day. The Town will not credit this voluntary water use. 

If your water service does freeze, immediately notify a licensed plumber and, if required, the Town’s Water Division by calling the 24-hour emergency water contact at (226) 665-0707. Charges will apply as outlined in the Town’s Fees & Charges By-law. 

For additional information visit the Water Services web page or contact. 

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