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    Town of The Blue Mountains Launches New Platform for By-law Concerns

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    The Town of The Blue Mountains is pleased to announce the launch of Cloudpermit for By-law Enforcement services. The new cloud-based platform enables users to conveniently submit by-law complaints online, from anywhere, at any time. 

    The launch of Cloudpermit for By-law allows the public to submit by-law complaints through the new map-based system using a mobile device, tablet or computer. The interactive map allows users to efficiently and accurately identify the location of their concern and provide additional information for the responding officer. The Town encourages all members of the community to use the Cloudpermit platform for by-law concerns related to issues such as property standards, parking, noise, animal control and other municipal by-laws.

    “We’re excited that we’re able to expand the use of Cloudpermit to include By-law complaints,” says Debbie Young, Manager of By-law & Licensing. “Cloudpermit makes it easier for the public to report an issue and enhances our ability to respond to community concerns efficiently.”

    The Town will discontinue the previous by-law complaints portal through Cityview with the introduction of the Cloudpermit system. The Cityview portal will remain active until July 28, 2025, as the Town transitions to the new system. For assistance with reporting your complaints via Cloudpermit, please contact By-law Services

    To access Cloudpermit for By-law Enforcement services and submit an issue, please visit: www.thebluemountains.ca/BylawComplaints. Complaints can also be submitted by phone at (519) 599-3131 ext. 249 or via email to By-law Services.

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